Are you sick of paying the OTAs commission? Are you tired of not having full control of your holiday or short-term rental business? You know I was, and I have talked about it multiple times here and on podcasts.Also, have you been burned before when signing up for a free event only to be sold to and not learn a thing?If you said yes to any of the above questions then you are reading the right ... Read the Post
On the Blog
Empty Calendar STR Blues?
Do you have the empty calendar blues? Are you attracting too many opportunistic Discount Hunters? Is it all too much work and not enough profit? Are you a short-term rental owner who wants to increase profits and attract more bookings? A professional audit can provide you with the insights and recommendations you need to achieve your goals and avoid empty calendar blues. Here are some ... Read the Post
Myth busting on Direct Booking Success Podcast
Recently I had the pleasure to appear on Direct Booking Success Podcast with Jenn Boyles.On the podcast we bust some myths!Myth #1: As long as the place is clean, guests will be happy.Myth #2: The guest experience doesn’t matter, as long as you have a good location.Myth #3: You don’t need to go above and beyond for guests, they just want a place to sleep.Um.....false!Together with Jenn we talk ... Read the Post
Why are SOPs Important for your STR and where to start…
All businesses need Standard Operating Procedures (SOPs) and that is no different for STRs. SOPs for STR are crucial for a short-term rental and Airbnb businesses for several reasons which I will go into below but first, a quick back story.We have had our SOPs for STR in our Tokyo Family Stays business before, but we were not consistent with keeping them up to date and it often meant we couldn’t ... Read the Post
Top 5 ways to make your Airbnb or STR listing LGBTQ+ inclusive
This was one of the most popular posts from 2022 so I am republishing as June is pride month. A great time for a post on how you can make your Airbnb listing more welcoming and LGBTQ+ inclusive. Plus I will share my experiences hosting LGBTQ+ families. If you are reading this blog, then you know I am a Wholehearted Host so I don’t want to get into the weeds on why inclusion is the right thing to ... Read the Post
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