So many times I hear hosts lament about what they need to be a great host or what they need to do to serve their guests better. This is all fantastic and I endorse this approach and I have tons of things to write about it in other blog posts. However, today, while reading this, I want you, my eager and energetic host, to take a step backwards.What sort of host are you? What brings you joy ... Read the Post
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Is your Short Term Rental affected by COVID-19, too?
So COVID-19 happened - now what?At the start of 2020, everything was on track with our short-term rental business. Our 15 properties were full for the spring cherry blossom season in Tokyo and occupancy was healthy leading up to the Olympics. I was even adding new properties to cover Olympics demand. Our cash flow projections were good and 2020 was going to be our year. After 8 years in the ... Read the Post
Secret Delights: What are you doing to surprise and delight your guest?
To gain a reputation as an exceptional host, it doesn’t take grand gestures of flowery handwritten notes or big bouquets of fresh flowers or an open wine cellar. Although those things are all lovely but it is the secret delights and thoughtful touches from the heart is what guests will remember the most. You don’t have to have the most glamorous house, in the best area, with designer furniture and ... Read the Post
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