Hope for the best but always prepare for the worst. This is not just for business but for life and especially for hosting. Preparing your emergency communication protocols is an important function of every Airbnb or Short Term Rental hosting business. No matter if you are hosting a single room in your house or multiple remote listings, you need to consider all possible scenarios. Plus have plans ... Read the Post
On the Blog
7 Strategies for Dealing with Discount Requests
Discount requests - Has this happened to you lately? There is plenty of chatter in the host community around this and we have noticed this ourselves in our own hosting business. We've seen a marked increase of people asking for steep discounts - people who can clearly afford normal prices but they seem to be trying to drive prices down. This is possibly a response to the pandemic - many news ... Read the Post
Thanks for Visiting Podcast- How to close down listings efficiently.
So thrilled to share this podcast episode on Thanks for Visiting. I talk about "How to Close Down Listings Efficiently and Ethically Without the Overwhelm". This is such a timely topic right now and something I have touched on before here.The mini write-up from From Annette & Sarah the hosts of the Thanks for Visiting Podcast "Tracey Northcott has been an Airbnb Superhost for nearly a decade ... Read the Post
Short Term Rental and Airbnb Hosting Duty-of-Care
Hosting is a big responsibility. Too often when people are running a Short Term Rental business on Airbnb they think about “heads in beds”, the ROI and the other minutiae of running a small business. But Short Term Rentals have a very human reality that needs to be built into the DNA of your business. STR and Airbnb hosts have a built in duty-of-care that is often overlooked.How and where people ... Read the Post
How to make additional income in your Short Term Rental from add ons
Usually I am all about how to be giving more value to your guest and exceeding their expectations for their stay with you but today I want to talk about money & earning additional income. Money (and asking for it) can bring up lots of complex feelings for Wholehearted hosts who primarily focus on the hospitality side of hosting. However, it is very important to remember that money: Pays our ... Read the Post
