Recently I had the pleasure to appear on Direct Booking Success Podcast with Jenn Boyles.
On the podcast we bust some myths!
Myth #1: As long as the place is clean, guests will be happy.
Myth #2: The guest experience doesn’t matter, as long as you have a good location.
Myth #3: You don’t need to go above and beyond for guests, they just want a place to sleep.
Um…..false!
Together with Jenn we talk about first impressions to little touches that make guests feel valued, and how it all adds up to positive reviews, repeat visitors, and ultimately, increased rental income. I was happy to share my expertise on how to elevate the guest experience and maximize rental potential and do some more myth busting.
In this episode, along with myth busting, we talk about the following things.
- Explore the secrets behind triumph in the hospitality universe.
- Unlock the power of impactful branding for transient rentals.
- Delve into the crucial connection between guest experience and rental victory.
- Understand the vital role of a supportive community for expansion and guidance.
- Acquire fundamental techniques to stay agile amidst market fluctuations.
Interested in having me on your own podcast or hiring me for a speaking gig? Check out my information here. Want to hear more about how I can help you?
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