I recently spoke to Jasper Ribbers on his Get Paid for your Pad Podcast about how to set up a multilingual Airbnb. I really appreciated the opportunity to speak about something I am passionate about.
On this episode of Get Paid for Your Pad, I joined Jasper me to discuss how to set up a multilingual Airbnb, describing how I attracted large extended families of inbound tourists to our properties in Tokyo.
I share my strategies for supporting guests who don’t speak the local language, and explaining the benefits of providing infographics and professionally translated information.
Listen in to understand why Google Translate is not good enough and get my top tips for anticipating the needs of your international guests!
Show notes from Jasper below. You can read his full write up here as well as listen.
Topics Covered in the episode.
Ideal guest for Tokyo Family Stays
- Inbound tourists or Japanese people who lived overseas
- Large extended families (don’t exclude based on language)
What to think about as the host of international guests
- What’s common for you not standard across world
- Meet people where they are, provide tools for success
- Recognize common humanity of all
How Tracey serves guests who don’t speak the local language
- Infographics for toilets, kitchen appliances and HVAC units
- House rules, trash/recycling info in multiple languages
The benefits of providing infographics and translated information
- Save time and stress fielding calls or fixing broken items
- Guests feel welcome and leave 5-star reviews
Why Tracey suggests hiring a human translator over free apps
- Not too expensive, supports another small business owner
- Google translate = unprofessional and not welcoming
Tracey’s tips for anticipating the needs of international guests
- Curated links to local recommendations and list of FAQs
- Step-by-step instructions for getting to STR property
Like this podcast? Leave a review on Apple.
Want to hear me speak other places? You can here me on other podcasts here, here & here.
Do you need printable multilingual signs for your listing?
Grab the signs that I use in my houses – translations in English, Chinese, Korean and Japanese. I mention these during the podcast in all the different areas of my listings and why they are useful. Use them as is or adapt as needed for your own listings.
Click here to download them for less than the price of a cup of coffee.
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