Frequently Asked Questions
Do you, or have you, run properties in Japan?
Yes to both! At one time I ran 23 properties. I’ve cut back a bit to have more time to help entrepreneurs like you. But I still run several properties in five wards: Shibuya, Shinjuku, Setagaya, Suginami and Nakano.
I can help you with your short-term rental property. You don’t have to be using Airbnb. I can run you through the pros and cons of all the popular OTA’s today.
How is your experience in the Japanese market going to benefit me in my country?
My specialty is helping hosts who are wanting to increase profitability by leveraging their unique place in their market with exceptional hospitality. Wholehearted hospitality is universal and this translates across borders, languages, countries and religions.
Do you have a guarantee?
Yes, of course. If you’re not satisfied with the help I give you, I’ll return 100% of your fee and we’ll part as friends. No questions, no hard feelings.
Do you only help Airbnb hosts?
I can help you with your short-term rental property. You don’t have to be using Airbnb.
Do you have any free advice?
Yes, I’ve written an eBook on the mistakes hosts make when they are starting out. You can get your copy by signing up here. I also have a resources page outlining some other hosting tools too with more free options coming soon!
Can I meet you before hiring you as a consultant?
Yes. I want us to be a great fit. I only take on clients I can really help. Before you hire me we’ll have a no-commitment meeting. The meeting fee is only $150USD and if you decide to hire me, I’ll give it back to you. Alternatively I offer a free 15 minute discovery call- you can access by contacting me here.
I only have one property, can you still help me?
Yes. I can help you get your property running like clockwork. Stress-free and easy. Or, if you’re looking to expand and scale your business I can help you with that too.
Can you help me get started?
Yes. Even if you’re just starting out, I can work with you. It’s not always possible to get everything right the first time. But with my help you’ll avoid almost all the mistakes other hosts make. And before you know it you’ll be an authentic, professional host who can welcome people from all over. You’ll be attracting great guests and having a lot of fun at the same time.
Am I too late? I’ve heard the rental market is saturated now.
Ironically, the type of guests you probably want are under served now. The people looking for something a bit special, and who are prepared to pay for it. I’ll help you attract them. First I’ll help you identify YOUR Ideal Guest Avatar (IGA) and then I will help them to find you.
Why is your hosting guide free? People usually charge $30-$50 for eBooks and reports on hosting.
I really feel there’s not enough info online that’s Japan-specific. My guide covers the mistakes that I see so many people making. And I want to help out as many people as possible. That’s why it’s free. You can get it here.
Can you do legal stuff for me?
I don’t do legal work, and I can’t help you get your license. But I’ll introduce you to reliable people who can help you.
How much is your consulting?
It’s only $150USD for the initial meeting. At the meeting we’ll see what help you need, and what the exact fee will be. There are no hidden charges. And there’s no risk to you. I offer a full, 100% money back guarantee. Details here.
Do you have any testimonials?
Yes, to see what my clients think, click here.
What printed materials do I need to start out?
I have curated all my favourite printed resources that I use in my listings and made them as printables that you can use. I have been making these for over 8 years. You can download them for a small fee.
Do you have suggested commercial items that I need to start with?
We are working on getting a page up with all you will need. Full disclosure, this will be an affiliate page but all these items are ones that I have discovered to work the best for me. I am not associated with any of the brands of products other than as a consumer and fan. There are many commercial tools that I have reviewed on my blog.
I want to hire you for a speaking gig- where should I go?
Just send me a message via our contact page. I’ll get back to you as soon as I can.
I have a different question.
Just send me a message via our contact page. I’ll get back to you as soon as I can.