Recently I had the pleasure to appear on Direct Booking Success Podcast with Jenn Boyles.On the podcast we bust some myths!Myth #1: As long as the place is clean, guests will be happy.Myth #2: The guest experience doesn’t matter, as long as you have a good location.Myth #3: You don’t need to go above and beyond for guests, they just want a place to sleep.Um.....false!Together with Jenn we talk ... Read the Post
Why are SOPs Important for your STR and where to start…
All businesses need Standard Operating Procedures (SOPs) and that is no different for STRs. SOPs for STR are crucial for a short-term rental and Airbnb businesses for several reasons which I will go into below but first, a quick back story.We have had our SOPs for STR in our Tokyo Family Stays business before, but we were not consistent with keeping them up to date and it often meant we couldn’t ... Read the Post
Top 5 ways to make your Airbnb or STR listing LGBTQ+ inclusive
This was one of the most popular posts from 2022 so I am republishing as June is pride month. A great time for a post on how you can make your Airbnb listing more welcoming and LGBTQ+ inclusive. Plus I will share my experiences hosting LGBTQ+ families. If you are reading this blog, then you know I am a Wholehearted Host so I don’t want to get into the weeds on why inclusion is the right thing to ... Read the Post
11 Success Metrics for Your STR – Boost Conversions and Profitability
In the fast-paced world of short-term rentals and Airbnb businesses, measuring success is crucial for making informed decisions and maximizing profitability. Here are the 11 Airbnb success metrics that you should be measuring and tracking. While hosting with a wholehearted approach is essential, assessing your financial performance objectively through key metrics is equally important. By tracking ... Read the Post
Airbnb Summer Release 2023 is out
Last week, Airbnb dropped their new Summer Release for 2023. Airbnb say this is one of the biggest updates they have done for a while with 25 upgrades for Hosts. My first impression is kinda... Meh.. I am still poking around the back end to see how it will affect my business. These features will start rolling out over the next few weeks. The one thing I will be doing is to be actively making ... Read the Post
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