Horror stories - there are so many of them on Facebook and other places. Normally I don’t like to dwell on them for this blog as I don’t think that is very useful or productive but I don’t want to ignore that this happens from time to time. There is always something to learn when you’ve had less than a stellar guest - however rare. So here is one of my recent horror stories of Airbnb.If you didn’t ... Read the Post
Supporting Hosts in Ukraine
Over the last week you will have seen many news articles, instagram reels and tweets about how hosts are supporting hosts in Ukraine. This is truly going viral and it is having amazing impact at a grass roots level. If you are wanting to know how I have supported hosts in Ukraine and how you can do this too, then read on. #IstandwithUkraineThe invasion of Ukraine has been horrendous. While we are ... Read the Post
So you think you are a writer??
Are we really all writers? They say that everybody has at least one book inside of them. So 2022 will be the year that shows if this is true or not for me. I have not one but TWO books in the works. So on today's post, I will take a break from my usual tips for Short Term Rental Hosts to talk about myself for a bit. Some History (as a writer)I have always dabbled with writing - blogs, moblogs (yes ... Read the Post
Copywriting that Converts for STR and Airbnb
Get more bookings with "Copywriting that Converts"! A Practical Live Masterclass just for STR and Airbnb Hosts!Your properties look great, they offer everything a guest could dream of and your listing is getting lots of lookers but not enough bookers - it might be because copywriting just isn't converting. One thing we do know for sure is good copywriting SELLS - this is true for all types of ... Read the Post
The H.E.A.R.T. Method for Conflict Resolution in STR
It is Valentines Day... so here is a HEART-filled message for all you lovers of Short Term Rentals - Introducing the H.E.A.R.T. method for conflict resolution in STR. For STR as with all other B2C type businesses, when dealing with the general public there WILL be conflicts. It is not a matter of IF but WHEN. So it is best to have some systems in place to deal with them quickly and efficiently. ... Read the Post
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